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Bluebella

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For delivery to US, please use our website at

www.blubella.us

Delivery to the US is not available from www.bluebella.com

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CAREERS

Who We Are
Founded in 2005, the story and vision for the brand was simple. Fashion-led luxurious lingerie and nightwear collections made with the highest quality at an affordable price. Bluebella is a lingerie brand with strength and modernity at its heart; designed to redefine sensuality.
Bluebella has grown into a multi award-winning brand with a fast-growing profile with a rapidly growing roster of stockists internationally including ASOS, Selfridges, Victoria’s Secret & Zalando.
Bluebella’s marketing campaigns are known for championing female empowerment, inclusivity and supporting LGBTQ+. During lockdown Bluebella launched the world’s largest online catwalk show with a diverse range of models selected from our Instagram followers.

Social Media Assistant

Key Objectives:

This role is primarily supporting Bluebella’s organic social media activity across all social channels. The role involves a variety of responsibilities, from administrative tasks to developing influencer relationships and with the potential for higher level creative input.

This is a broad role in a small but fast-growing company. You will be a well organised and motivated self-starter with a genuine love of social media. A creative flair and skill for writing engaging copy will be highly advantageous.

Role & Responsibilities:

Reporting to the Social Media Manager you will:
  • Undertake daily administrative tasks relating to scheduling content and tracking performance
  • Gather and organise content
  • Develop and maintain relationships with new and existing influencers/bloggers
  • Manage influencer gifting from ordering through to recording impact
  • Help administer special social projects and collaborations
  • Manage social data and create reports
  • Create trackable links
  • Capture content for social channels at Bluebella shoots and events
  • If you are creative there will also be the opportunity to help devise and create original content for Bluebella’s social channels
  • There will also be an opportunity within this role to develop your flair for copy writing. Whilst not an essential requirement of the role, an interest and talent for copy writing would be highly advantageous. Projects will include writing copy for marketing emails, social media, blogs, and product descriptions.

Requirements:

  • A strong understanding (including personal use) of Instagram and Facebook
  • Perfectly spoken and written English
  • Excellent communication and administrative skills
  • Excellent knowledge of Microsoft Office in particular Word and Excel
  • Ability to manage and prioritise personal workloads effectively
  • Be proactive and forward-thinking
  • Be adaptable and flexible
  • An aesthetic eye
  • The ability to use your initiative
  • A willingness and enthusiasm to learn
  • A high level of motivation
  • Great interpersonal skills
  • The ability to meet deadlines and work in a pressurised environment
Salary - £22-24k per annum
Location – Hoxton, London
Job type – Permanent/Full time

How to apply:

  • Applicants should send a CV and covering letter – one A4 side - detailing why you are the perfect candidate for this role to careers@bluebella.com
  • As we expect a high number of applicants, if you have not heard back within 2 weeks of your application, unfortunately you have not been successful on this occasion.

Customer Care Assistant

Location:

Hoxton, East London (10min Old Street Tube).

Job type:

Permanent/Full time.

The Role:

This role will support our customer base through our stylish online store. As well as providing an excellent customer service experience, you will also provide general office support across an interesting and varied range of tasks.

Responsibilities:

Reporting to the Brand Director you will:
  • Provide the highest standard in Customer Service
  • Develop an excellent knowledge of the administration and order management of the Bluebella Shopify e-commerce site and connecting systems
  • Manage and prioritise personal workloads effectively
  • Maintain knowledge of Bluebella products
  • Be proactive in ensuring that the Customer Care team delivers a high quality customer experience
  • Continuously seek to improve the customer experience
  • Work with the Web Manager to help improve the user experience on the site in line with customers feedback
  • Update the Design and Development team on customer feedback to constantly improve the product lines
  • Positively support all changes and innovation that improves the customer experience
  • Be adaptable and flexible to ensure that customer expectations are always maintained
  • Support with the daily running of our London office with administration tasks as required

Requirements:

  • A positive and bright disposition
  • The ability to use your initiative
  • A high level of motivation
  • Great interpersonal skills
  • Perfectly spoken and written English
  • Excellent communication skills
  • Excellent PC skills, including experience of using database systems. Experience using the Shopify system would be an advantage
  • Experience with B2C front line customer interaction in off line or online retail environment essential
  • Excellent knowledge of the Microsoft Office in particular Word and Excel
  • Excellent administrative skills
  • A flexible approach with a ‘can do’ attitude

How to apply:

  • Applicants should send a CV and covering letter to eva@bluebella.com
  • As we expect a high number of applicants, if you have not heard back within 2 weeks of your application, unfortunately you have not been successful on this occasion.

eCommerce Site Merchandiser

Key Objectives:

To manage, interpret & drive the online business currently spanning 6 international sites to improve AOV, drive conversion and increase revenue in this fast-paced growing lingerie business.

Responsibilities:

  • Responsible for online life of product from set up to discontinued status
  • Ensuring all product is live on all sites with relevant classifications & in all categories as soon as available in the warehouse
  • Taking ownership for VM across all sites & categories in line with Brand VM strategy
  • Provide & use analysis relevant to each market to trade all onsite categories to maximise conversion & revenue
  • Manage all sites set up & trading of promotions & sales through to Outlet
  • Working alongside Marketeer & Social team to propose relevant promotions
  • Through regular analysis propose ways to increase AOV through cross sells, up sells & product recommendations
  • Regular reviews of competitor websites to assess & propose innovative techniques for product merchandising
  • Provide weekly, monthly & seasonal reporting on all sites giving insight to KPI performance

Requirements:

  • Minimum 1 year experience in similar role
  • A keen understanding of online customer behaviour
  • Strong visual eye for aesthetically pleasing product layouts
  • Highly numerical & analytical with ability to understand, interpret & act on data
  • Strong attention to detail
  • Pro active with confidence & experience to drive revenue
  • Excellent working knowledge of ecomm platforms – ideally GA & Shopify
  • Excellent excel skills – must be competent with Pivot tables, vlookups etc.
This role will be reporting into the Head of Merchandising & will be great for someone who has gained similar experience in a fast-paced online business & who is looking for the opportunity to take control of their career & grow alongside Bluebella.

Salary - £23000 to £26000 per annum depending on experience
Location – Hoxton
Job type – Permanent/Full time.

How to apply

  • Applicants should send a CV and covering letter to careers@bluebella.com
  • Please only apply if you have 1+ years’ experience in a similar role
  • We regret we cannot respond to all applications