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Shopping Bag

Security & Privacy

 

IS IT SAFE TO ORDER ONLINE?

Yes, it is safe to shop at Bluebella with your credit or debit card.

We promise to keep your name, address, credit card details and any other information you give us secure.

Our secure server encrypts your personal information, including credit or debit card number, name and address, before it is sent over the Internet.

Your card details are presented directly to the bank for clearance and are not stored.

When you click the ‘Check out’ button, you enter the secure section of the site.

 

HOW CAN YOU TELL IF OUR SITE IS SECURE?

When you are in the checkout, you will see the URL begins with https and also see a locked padlock in the address bar of your Web browser, showing that you are in the secure area.

Once your order has been processed securely online, we do not keep any record of your credit card details.

Your card details are verified automatically online through the secure Shopify payment gateway.

We are happy to answer any questions you have about secure shopping with us. Click here to contact us.

 

WHAT IS OUR PRIVACY POLICY?

We respect your privacy and security as much as you do. When you shop with us, we will only ask for personal information such as your name, email address, billing address, product selections, credit card or other payment information in order to send out your goods in a timely manner.

We may also collect information about where you are on the Internet (such as the website you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your internet service provider is located, the pages of our site that were viewed during your visit, and any search terms that you used.

Personal information you provide is used by us only for the following purposes:

Once your order has been processed securely online, we do not keep any record of your credit card details.

 

WE HATE JUNK MAIL TOO

We will only email you to process your order and afterwards if you have given your consent. We will never pass on your email address or personal information to a third party.

 

DATA PROTECTION

We treat all your personal information as confidential.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies, we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law, and is fully locked down.

We have a new online store exclusively for US customers at www.bluebella.us which allows purchase in US dollars and shipping to the United States. PLEASE NOTE: we no longer offer delivery to the US from www.bluebella.com.