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Delivery Details

CHRISTMAS DELIVERY DATES

For addresses within the UK, please place your orders by Monday 19th December for standard delivery or Wednesday 21st December for next-day delivery. Don't forget to order before 2pm for processing that day.

For international delivery, as we ship all orders from the UK we cannot guarantee delivery in time for Christmas if you order after the below dates:

Australia: Monday 12th December [Express shipping only]

Europe: Saturday 10th December [Standard shipping] or Wednesday 14th December [Express shipping]

Rest of the world: Thursday 8th December [Express shipping only]

 

WHAT ARE THE DELIVERY COSTS AND OPTIONS?

We do everything we can to make sure your order is delivered on time and in full. Bluebella currently uses Hermes, UK Mail, DHL and FedEx services to ship to the UK and worldwide, with standard and express shipping options available in most locations. Costs vary by shipping destination – please check in the country tables below or on the checkout page to see the options and prices.

 

EVERY ORDER IS TRACKED TO YOUR DOOR

For maximum peace of mind, all orders are sent with tracking straight to your door. You can easily track your order on the relevant courier website with the information tracking code we automatically send to you on your order confirmation.

 

CHOOSING YOUR DELIVERY OPTION

When you check out, you will be able to choose which delivery service you would like. The checkout will always clearly explain which options are available to you.

Sometimes, depending on your address and what you are buying, there will not be a choice of delivery option. Unfortunately we are unable to deliver to some countries and this will be indicated at the checkout.

All available items are in stock for same day despatch. The tracking link in your confirmation email allows you to monitor the status of your order from dispatch to delivery.

 

WHAT IF YOU ARE OUT WHEN YOUR ORDER ARRIVES?

If you are out when the parcel arrives, your post person or courier will leave a card telling you where to collect your order.

If your parcel is taken to the nearest courier depot, you can collect it or arrange for it to be redelivered. 

If your parcel is taken to the nearest delivery office you will have to go and collect your parcel.

 

WHAT IF YOUR ORDER DOESN'T ARRIVE WHEN YOU EXPECT?

If your delivery is more than 4 working days overdue, please contact us. We will then do everything we can to track down your order.

 

RETURNS & REFUNDS

At Bluebella, we're not 100% happy unless you are, which is why we offer a simple and hassle free returns policy. Learn more about our returns policy on our Returns & Refunds page.

 

NEXT DAY AND EXPRESS DELIVERY

Order before 2pm from Monday – Thursday for your order to arrive the next day. We do not currently offer weekend delivery on Saturday or Sunday. Any orders placed on Friday after 2pm or over the weekend with Next Day/Express delivery will be delivered on Tuesday of the following week. Orders placed on public holidays will be processed the following working day which can add one more day to delivery times.

 

BLUEBELLA DELIVERY COSTS AND OPTIONS: 

UNITED KINGDOM

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

3-4 working days

£2.95

£40

Next day delivery

Next working day

£3.95

£50

 

IRELAND, ISLE OF MAN, CHANNEL ISLANDS

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

2-3 working days

£3.95

£40

Express delivery

Next working day

£9.95

n/a

  

FRANCE & GERMANY

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

2-3 working days

£3.95

£40

Express delivery

Next working day

£14.95

£80

 

WESTERN EUROPE

Austria, Belgium, Italy, Luxembourg, Netherlands, Portugal, Spain

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

2-3 working days

£3.95

£40

 

REST OF EUROPE

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

3-4 working days

£5.50

£40

 

USA & CANADA

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

2-5 working days

£4.95

£40

Express delivery

2 working days

£14.95

n/a

 

AUSTRALIA & NEW ZEALAND

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

4-7 working days

£5.95

£40

Express delivery

3 working days

£29.50

n/a

  

OTHER

SERVICE

DELIVERED

COST

FREE IF YOU SPEND

Standard delivery

7 working days

£15.00

n/a

 

We have a new online store exclusively for US customers at www.bluebella.us which allows purchase in US dollars and shipping to the United States. PLEASE NOTE: we no longer offer delivery to the US from www.bluebella.com.